Splendid breakfast. How often do you have your Japanese omelette prepared by the hotel executive chef. Do stay for dinner in their Japanese restaurant, exceptional food, service and value. Hotel does a lot of banquet business in Niigata, I think that’s why they have a strong f&b team. After trying their dinner offerings we went back again and tried other menu options and we weren’t disappointed.
Linette
Νοέμβριος 2024
Great views of the bridge and river from the 11th floor. Near jogging/walking path along the river. The staff were amazing, there were so many people ready to serve you with a gracious attitude. The elevators were fast. The housekeeping was top notch. The breakfast buffet was wonderful - something for everyone. Fruit and yogurt bar was our favorite. You could order an omelette and there was even French toast along with many Japanese favorites.
Tracey
Οκτώβριος 2024
An excellent breakfast with a wide variety of options that would easily satisfy any palette. Great salad and meat options as well as the curry and fish options. I really enjoyed the breakfast. While the hotel is a bit dated in its design, it has an old grand luxury feeling to it and the staff were very polite and friendly; you could tell they really took pride in their hotel. I felt like I was at a 5 star hotel with the level of service provided. It has a wonderful feel and the rooms felt comfortable.
Harry
Ιανουάριος 2024
Very comfortable to stay, location is fantastic and single room had enough big, not like a small business hotel in Tokyo. Stuff were very nice and always try to support guests.
Manami
Ιανουάριος 2025
The breakfast is excellent. Not only they have an excellent variety including both Japanese and Western, the quality of the food is amazing. The service is brilliant. The Okura is traditionally known as one of the best hotels in Japan and they try their best to keep their reputation. The location is also very convenient.
Yoko
Φεβρουάριος 2024
The hotel is located on a river site. The view from the window is very beautiful. Although this is one of the most prestigious hotels in Japan, the price was very reasonable. The hotel staff is well trained and treated us very comfortably and professionally. I strongly recommend you choose this hotel when you stay in Niigata.
Silveruk
Οκτώβριος 2024
Everything was amazing. The room was comfortable and relaxing, and the hotel was so much more lovely than I was expecting for the price! The staff were kind and accommodating, offering us an umbrella on a rainy day when we forgot ours and helping us to organise a taxi when we were leaving. I am extremely happy with this hotel and would book again
Suraya
Οκτώβριος 2023
1.Niigata river views is amazing , 2.Room is cleaned 3.Good Service mind 4.Room size beyond the price , price is reasonable
Waznet
Δεκέμβριος 2023
The staff at this hotel have been in the best in Japan. So friendly and welcoming. The hotel had an old world charm and was clean, quiet and comfortable. The included breakfast option was excellent. Great sushi restaurant as well.
Linda
Μάρτιος 2024
The staff were welcoming, the room was clean and well stocked. The breakfast was delicious, and had a wide selection of Japanese and Western food.
Victoria
Αύγουστος 2024